Shipping policy

By placing an order in the CycleMasters webshop you automatically agree to theTerms and Conditions. After completion you will receive an email confirming your order. When your order has been shipped you will receive an e-mail with the Track&Trace code.

Within the Netherlands, all orders are sent for the fixed shipping costs of € 4.95. Bikes are shipped from an external warehouse by our partner. Orders are sent via parcel post.

For orders from € 75,- within the Netherlands we take care of the shipping costs and you pay nothing.

For orders from Belgium the standard rate of € 8 applies and for orders from€ 100,- your package will be sent for free.

For shipments to other countries, the appropriate shipping costs are charged, these are stated in the checkout process.

We aim to dispatch every order within 3 working days, unless otherwise stated. We are, regarding the delivery times, dependent on the shipping parties, so unfortunately we cannot give any guarantees on this. Do you have a rush order? Please contact us and we will do our best to help you.

CycleMasters is not liable for loss or damage to the shipment.